1. Who operates this website
This website is operated by Phoenix Homes Real Estate Brokers LLC, RERA ORN 26497, located at 11C04, i-Rise Tower, Barsha Heights (TECOM), Dubai, UAE. Phoenix Homes is an independent real estate brokerage and is not the official project developer.
2. Information we collect
When you submit an enquiry, we may collect your name, telephone number, email address, project preference and any information you provide during a follow-up conversation. We also collect the page URL and advertising attribution information such as UTM parameters, gclid, gbraid and wbraid when present.
3. How we use your information
- To respond to your property enquiry and provide relevant project information.
- To contact you by phone, email, SMS or WhatsApp where you have consented.
- To understand campaign performance and improve this website.
- To meet legal, regulatory and fraud-prevention obligations.
4. Sharing and retention
We may share enquiry details with authorised Phoenix Homes personnel and service providers that help us operate our customer communications. Where necessary to progress your requested transaction, information may be shared with the relevant developer or transaction professional. We do not sell your personal information.
We retain enquiry information only for as long as reasonably necessary for the purposes described above, our legitimate business records and applicable legal requirements.
5. Cookies and advertising attribution
This website may use essential browser storage to preserve campaign attribution between pages. Advertising and analytics tools will only be enabled when their identifiers are configured. Your browser settings can be used to control cookies and storage.
6. Your choices
You may ask us to access, correct or delete personal information we hold about you, or withdraw marketing consent, by emailing adnan@phoenixhomes.ae. Some records may need to be retained where required by law.
7. Contact
Privacy questions can be sent to adnan@phoenixhomes.ae or addressed to Phoenix Homes Real Estate Brokers LLC at the office address above.